HomeQuick Answers & FAQQuick Answers & FAQFast answers to common questions about your account, billing, and using Digs.By JSB (Jason Brown) and 2 others•51 articlesAccount & DataDigs: Privacy, Security, and Data Storage⛔Can I cancel if I no longer need Digs and if so, do I retain my project(s) data?🔐Who owns the data? How Do I Update My Company Logo in Digs?🔒Will Digs sell my data? Files & SharingWhat’s the Difference Between Company Files and Project Files (and When Should You Use Each)?🫳Drag & Drop Tips and Tricks🖨️How Do I Print a File, Annotated Layers, or Floor Plan?⬇️How do I export with annotations? (Markup Export)📁Supported File Types in Digs 📹Using Integrated Video Support in Digs☁️What are 'Company Files and Folders'?How to Shrink/Compress a PDF File for Use in Digs When Should I Use a Public Share Link vs Inviting a User?Free TrialWhy does upgrading a subscription end the Free Trial?Does Digs offer a trial before purchasing?Why am I still on a trial after upgrading my subscription?Pro Subscription Free Trial eligibility👥Can I collaborate under the free plan?What happens at the end of my free Pro Trial?Notifications⏰How do notifications work, and can I customize messages?😐Can I silence notifications?Pricing & Plans🏗️What qualifies as a project?🤝How do I purchase a Digs subscription?➕What features are included in my Digs subscription?🧑🤝🧑How does adding/removing Members affect your billing?🏡Why should I choose Digs over other options?📅Do I have to commit to a year contract, or can I go month to month?🏠Does my client need to pay for Digs when I hand off the project?💡How do I know how many licenses my company needs?💲What is the cost and how does pricing work?👱How are users categorized, and is there an additional cost per user?💳What forms of payment do you accept?Product QuestionsTasks: Frequently Asked Questions📆Digs Scheduling – Support FAQ & How-To GuideWhat is AskDigs?Referrals & RewardsWhere Can I See the Status of My Referred Users?How to Earn Rewards with the Digs Referral ProgramCan I Use the Free Trial and Still Get the Referral Discount?My Company Isn’t Eligible for a Referral… What now?Do I Need to Worry About Taxes on Referral Earnings?How do I know if I have rewards earned?Who Should Get the Referral Rewards, Me or My Company?Tech Support & Access🧑💻Where can I get technical support?🌐Is Internet required to use Digs? Is there an Offline Mode?📱Does Digs work on mobile?➕Is there a limit to the number of collaborators I can invite?🏗️Is There a Limit to the Number of Projects I Can Create?🌐What browsers are supported?Can I upload files related to my project in Digs?Replying to comments by email sometimes generates an error message