How are users categorized, and is there an additional cost per user?

Written By JSB (Jason Brown)

Last updated 11 months ago

Digs offers two types of users—Workspace Members and Guests—to ensure your team gets the right access while keeping costs optimized.

🧑‍💼 Workspace Members (Paid Seats)

Workspace Members are licensed users who have full access to Digs’ advanced features and tools. These users are ideal for your core team managing project workflows, files, and collaboration at scale.

Roles include:

  • Admins – Manage billing, workspace settings, and team permissions

  • Project Managers – Oversee projects, invite users, and manage content

  • Project Editors – Edit files, use workspace tools, and contribute fully

Key Features for Workspace Members:

✔ Access to Company Files in DigsCloud™
✔ Ability to create and manage multiple projects
✔ Use of advanced tools like QR codes and e-signatures
✔ Full access to annotations, markups, and documentation tools

💳 Yes, there is an additional cost per Workspace Member—billed based on your plan (monthly or annual). See our Pricing Page for details.

🧑‍🤝‍🧑 Guests (Free Collaborators)

Guests are free users who are invited to collaborate within a specific project. They’re a great option for clients, subcontractors, or vendors who only need limited access.

What Guests Can Do:

🔹 View and comment on project files
🔹 Collaborate in discussions
🔹 Complete assigned tasks within the project

❌ Guests do not have access to:

  • DigsCloud or company-wide files

  • Project creation

  • Advanced features like QR codes or digital signatures

Visual Comparison Table: Workspace Member vs. Guest

Feature / Access

Workspace Member (Paid)

Guest (Free)

💼 Access to Multiple Projects

✅ Yes

🚫 No – Access to invited projects only

📂 DigsCloud (Company Files)

✅ Full access

🚫 No access

🧠 Advanced Features (QR Codes, E-signatures)

✅ Included

🚫 Not available

🛠️ File Editing & Markups

✅ Full markup + annotation tools

🚫 View & comment only

🗂️ Create & Manage Projects

✅ Yes

🚫 No

🔁 Role Management

✅ Can manage team roles

🚫 Cannot manage roles

💬 Comment & Task Collaboration

✅ Yes

✅ Yes

💸 Billing Required

✅ Paid seat

✅ Free

👤 Ideal For

Core team members (PMs, Admins, Editors)

Clients, subcontractors, vendors

🧠 How Do I Choose the Right User Type?

Need full control across multiple projects + workspace tools? → Go with a Workspace Member (Paid)
Only collaborating on a single project? → A Guest (Free) is the perfect fit

Still unsure? Visit our Pricing Page or contact support—we’re happy to help you choose the best setup for your team.