My Company Isn’t Eligible for a Referral… What now?

The Refer & Earn discount is reserved for new companies signing up for Digs for the very first time. If you are already a Digs user or have a paid subscription (or had one in the past), the referral link won’t apply — even if it was shared by a friend who meant well.

This isn’t about prioritizing new customers over existing ones — it’s simply how the program was planned. We’ve set aside referral rewards and discounts specifically for new signups, to make sure the people who are actively spreading the word about Digs get the credit they deserve. It’s our way of making the program fair and meaningful for those who are inviting others to join for the first time.

That said, we still want to support companies who are already using Digs and looking to expand. If you’re an existing customer hoping to explore available offers, reach out to our Sales team. We’re always happy to talk through options and help you get the most out of your account.

And if you referred a company that turns out to already be on Digs — thank you. Your effort still matters, and by reserving the rewards for new signups, we’re protecting the value of your future referrals too. Keep sharing. We’re cheering you on.