How are users categorized, and is there an additional cost per user?

Written By JSB (Jason Brown)

Last updated About 1 month ago

Digs offers two types of usersโ€”Workspace Members and Guestsโ€”to ensure your team gets the right access while keeping costs optimized.


๐Ÿง‘โ€๐Ÿ’ผ Workspace Members (Paid Seats)

Workspace Members are licensed users who have full access to Digsโ€™ advanced features and tools. These users are ideal for your core team managing project workflows, files, and collaboration at scale.

Roles include:

  • Admins โ€“ Manage billing, workspace settings, and team permissions

  • Project Managers โ€“ Oversee projects, invite users, and manage content

  • Project Editors โ€“ Edit files, use workspace tools, and contribute fully

Key Features for Workspace Members:

โœ” Access to Company Files in DigsCloudโ„ข
โœ” Ability to create and manage multiple projects
โœ” Use of advanced tools like QR codes and e-signatures
โœ” Full access to annotations, markups, and documentation tools

๐Ÿ’ณ Yes, there is an additional cost per Workspace Memberโ€”billed based on your plan (monthly or annual). See our Pricing Page for details.


๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘ Guests (Free Collaborators)

Guests are free users who are invited to collaborate within a specific project. Theyโ€™re a great option for clients, subcontractors, or vendors who only need limited access.

What Guests Can Do:

๐Ÿ”น View and comment on project files
๐Ÿ”น Collaborate in discussions
๐Ÿ”น Complete assigned tasks within the project

โŒ Guests do not have access to:

  • DigsCloud or company-wide files

  • Project creation

  • Advanced features like QR codes or digital signatures


Visual Comparison Table: Workspace Member vs. Guest

Feature / Access

Workspace Member (Paid)

Guest (Free)

๐Ÿ’ผ Access to Multiple Projects

โœ… Yes

๐Ÿšซ No โ€“ Access to invited projects only

๐Ÿ“‚ DigsCloud (Company Files)

โœ… Full access

๐Ÿšซ No access

๐Ÿง  Advanced Features (QR Codes, E-signatures)

โœ… Included

๐Ÿšซ Not available

๐Ÿ› ๏ธ File Editing & Markups

โœ… Full markup + annotation tools

๐Ÿšซ View & comment only

๐Ÿ—‚๏ธ Create & Manage Projects

โœ… Yes

๐Ÿšซ No

๐Ÿ” Role Management

โœ… Can manage team roles

๐Ÿšซ Cannot manage roles

๐Ÿ’ฌ Comment & Task Collaboration

โœ… Yes

โœ… Yes

๐Ÿ’ธ Billing Required

โœ… Paid seat

โœ… Free

๐Ÿ‘ค Ideal For

Core team members (PMs, Admins, Editors)

Clients, subcontractors, vendors

๐Ÿง  How Do I Choose the Right User Type?

Need full control across multiple projects + workspace tools? โ†’ Go with a Workspace Member (Paid)
Only collaborating on a single project? โ†’ A Guest (Free) is the perfect fit


Still unsure? Visit our Pricing Page or contact supportโ€”weโ€™re happy to help you choose the best setup for your team.